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And the fun keeps rolling along.....
"Hello, help desk, this is Patrick"
"Hi Patrick, this is (blank) at the Sydney office". Can you help me with a problem??"
"Surething"
"Well, you see, (name of co-worker) just died. We had to push him out the window to escape his hunger. But he left some important paperwork on his laptop. Can you reset the password?"
"Sure, we're dealing with the metabolically challenged ourselves right now, just a second" (logs into system via ARD) "Okay, I've removed his password, so you should be able to access his account"
"Thanks!"
"No problem, keep your head low, okay?"
"Hi Patrick, this is (blank) at the Sydney office". Can you help me with a problem??"
"Surething"
"Well, you see, (name of co-worker) just died. We had to push him out the window to escape his hunger. But he left some important paperwork on his laptop. Can you reset the password?"
"Sure, we're dealing with the metabolically challenged ourselves right now, just a second" (logs into system via ARD) "Okay, I've removed his password, so you should be able to access his account"
"Thanks!"
"No problem, keep your head low, okay?"