Clueless, or stupid.....
Dec. 27th, 2007 09:05 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
patgundGot this from a headhunter today:
"Sr. Mac Technician
Location: Los Angeles, CA
Job: Full Time
Start: ASAP
Salary: $63K plus full benefits and annual bonus
NOTE: Our client is looking for a candidate with very strong and recent MAC experience.
The Senior Mac Support Technician will work as a member of the Information Technology (IT) Department, Desktop Services Group. Daily duties will be to provide on-site MAC support for desktops and laptops. The primary responsibilities will be:
MAC system support, which includes software and hardware installations, problems resolution, and requests.
Strong analytical and problem-solving skills in support of MAC issues
Technical expertise with operating systems, program applications and third party utilities
Education: B.S. in Computer Science
Minimum five years of applicable support experience in a distributed network environment
Excellent oral communication skills, essential
Knowledge of MAC OS Panther 10.4 and Leopard 10.49 hardware and software, Microsoft technologies (XP, Office, Outlook, Visio, Project), TCP/IP, VPN, Compaq/HP desktops laptops, printers PDA and blackberry
Essential Physical Requirements: Ability to lift equipment up to 50 lbs.
Microsoft Certification (MCSE) or A+ certification is a plus.
Regards,
(name of headhunter firm)
My reply:
"Dear (headhunter)
Thank you for your interest. May I offer a couple suggestions?
1) An Apple Macintosh computer is called a "Mac", not a MAC. MAC is an acronym for "Media Access Control", and is a networking term used for the hardware address in a networkable item.
2) The listing says "Knowledge of MAC OS Panther 10.4 and Leopard 10.49 hardware and software". This makes no sense. There's no such thing as "Panther 10.4" or "Leopard 10.49", or "Panther 10.4 and Leopard 10.49 hardware".
The 10.x refers to the version of Mac OS X that is being discussed. The "cat name" is the version of that operating system.
Mac OS X "Panther" is 10.3.x
Mac OS X "Tiger" is 10.4.x
Mac OS X "Leopard" is 10.5.x
As for hardware, the older Macintoshes were based on the PowerPC chip. The newer ones are Intel-based. There's no "Panther hardware" or "Leopard hardware". The closest to this is that older Macintoshes may not be able to run 10.4 or 10.5, and newer ones may require 10.4 and above.
3) For Apple certification, you may want to look for either the older Apple Certified Help Desk Specialist or the newer Apple Certified Support Professional for software support. Hardware support is the Apple Certified Macintosh Technician, or older Apple Certified Portable and Apple Certified Desktop Technician. System Admin duties are Apple Certified Technical Coordinator and Apple Certified System Administrator. MCSE or A+ certification wouldn't be very useful for an Apple Technician.
4) The job title states "Sr. Mac Technician". The description then goes on to request "Microsoft technologies (XP, Office, Outlook, Visio, Project)" Unless you're thinking of using a Virtualization system like Parallels or VMWare, or plan to have the Leopard Macs as a dual-boot system, then XP, Outlook, Visio, and Project experience wouldn't be useful at all.
As it stands now, this job description doesn't make sense.
I hope this helps you with your search"
"Sr. Mac Technician
Location: Los Angeles, CA
Job: Full Time
Start: ASAP
Salary: $63K plus full benefits and annual bonus
NOTE: Our client is looking for a candidate with very strong and recent MAC experience.
The Senior Mac Support Technician will work as a member of the Information Technology (IT) Department, Desktop Services Group. Daily duties will be to provide on-site MAC support for desktops and laptops. The primary responsibilities will be:
MAC system support, which includes software and hardware installations, problems resolution, and requests.
Strong analytical and problem-solving skills in support of MAC issues
Technical expertise with operating systems, program applications and third party utilities
Education: B.S. in Computer Science
Minimum five years of applicable support experience in a distributed network environment
Excellent oral communication skills, essential
Knowledge of MAC OS Panther 10.4 and Leopard 10.49 hardware and software, Microsoft technologies (XP, Office, Outlook, Visio, Project), TCP/IP, VPN, Compaq/HP desktops laptops, printers PDA and blackberry
Essential Physical Requirements: Ability to lift equipment up to 50 lbs.
Microsoft Certification (MCSE) or A+ certification is a plus.
Regards,
(name of headhunter firm)
My reply:
"Dear (headhunter)
Thank you for your interest. May I offer a couple suggestions?
1) An Apple Macintosh computer is called a "Mac", not a MAC. MAC is an acronym for "Media Access Control", and is a networking term used for the hardware address in a networkable item.
2) The listing says "Knowledge of MAC OS Panther 10.4 and Leopard 10.49 hardware and software". This makes no sense. There's no such thing as "Panther 10.4" or "Leopard 10.49", or "Panther 10.4 and Leopard 10.49 hardware".
The 10.x refers to the version of Mac OS X that is being discussed. The "cat name" is the version of that operating system.
Mac OS X "Panther" is 10.3.x
Mac OS X "Tiger" is 10.4.x
Mac OS X "Leopard" is 10.5.x
As for hardware, the older Macintoshes were based on the PowerPC chip. The newer ones are Intel-based. There's no "Panther hardware" or "Leopard hardware". The closest to this is that older Macintoshes may not be able to run 10.4 or 10.5, and newer ones may require 10.4 and above.
3) For Apple certification, you may want to look for either the older Apple Certified Help Desk Specialist or the newer Apple Certified Support Professional for software support. Hardware support is the Apple Certified Macintosh Technician, or older Apple Certified Portable and Apple Certified Desktop Technician. System Admin duties are Apple Certified Technical Coordinator and Apple Certified System Administrator. MCSE or A+ certification wouldn't be very useful for an Apple Technician.
4) The job title states "Sr. Mac Technician". The description then goes on to request "Microsoft technologies (XP, Office, Outlook, Visio, Project)" Unless you're thinking of using a Virtualization system like Parallels or VMWare, or plan to have the Leopard Macs as a dual-boot system, then XP, Outlook, Visio, and Project experience wouldn't be useful at all.
As it stands now, this job description doesn't make sense.
I hope this helps you with your search"
