People I can do without.....

[patgund]

Sunday, Little Bit and I had stopped by a Wendy's on Route 66 for lunch.

Only one counter till working, with an older woman and her niece ordering.

In the following 10 (yes, 10) minutes, we were treated to:

- The line growing larger and larger
- The staff growing more and more annoyed.
- The woman ordering a very large complex order to go.
- The woman insisting she unwrap every burger (seven of them) *at the counter* to confirm they all had extra onion.
- The woman throwing the burgers back because they didn't have sufficant onionage to pass her inspection, and demanding they make her fresh burgers rather than just add onions to the existing ones.
- The woman unwrapping the replacement burgers, then complaining that the onions were too thin
- The woman chewing out the staff because they used presliced onions
- The woman counting the amount of onions on all seven burgers.
- The woman counting the number of fries in each bag to make sure there was an equal amount
- The woman chewing out the staff because they didn't have pepsi, only coke.
- The woman suddenly demanding they put *more* onions on all the burgers
- The woman specifying the number of extra onions on the burgers
- The woman counting the extra onions to insure they had done what she said
- The woman refusing to allow them to help other customers waiting in line until her order was complete.

Gahhh. What a pain in the ass.

Comments

[jkusters]

Sounds like someone is really starving for attention at home.... And I don't mean "Little Bit"... :-)

JOhn.

[seattlejo.livejournal.com]

Wow someones a little obsessed with onions.

[tepintzin.livejournal.com]

At that point the staff needs to call the manager and have her thrown out. That's just unreasonable.

[usqueba.livejournal.com]

::nodding:: I've worked fast food. Just Say No.

[cormac.livejournal.com]

Some alzheimers, or dementia setting in, mayhaps?

When my family owned the diner, we longed for the day when we would win the lottery, and just keep the restaurant open for fun. We'd put a sign up, basically saying we reserve AND EXERCISE the right to refuse service to anyone we deem undesirable to have in the restaurant, include a list of actions that would most likely get you banned, and have a Rogue's Gallery with a description of what they did to get themselves thrown out.

[mmegaera.livejournal.com]

I was going to say -- what happened to the "we reserve the right to refuse service to anyone" sign???

If ever there was a poster child for the use of that sign...

[angelique69.livejournal.com]

I was wondering the same thing. She needed to be turfed out of there. I recently had someone call cussing and fussing at me. He called me a psychotic bitch when I asked his name and offered to cancel his order. Himself sent a very polite letter to him explaining his order was to have gone out that day but would not as he had cancelled his credit card. (According to him "You FORCED me to cancel my credit card!") DAMN! I'd like to know when I got to twist his arm and force him to do anything. He wrote back still wanting the merchandise. I wrote him back saying that due to his phone call we would not be accepting orders from him. I don't need the $30 badly enough to put up with someone like that. I've dealt with clients like that before and they are more trouble than they are worth. Blessed Be, Angelique

[cormac.livejournal.com]

Ah, but use of that right can sometimes get you a bad reputation, particularly when you ban a certain church group from coming in after services on Sunday because they refuse to tip, leave a god-awful mess, release their hounds misbehaved children into the restaurant without supervision, demand that food for the entire table be given to them for free because of a minor problem with one of the meals caused by the customer not reading the menu, and sit for hours on end just drinking water while other customers wait for a table. You can't just kick these people out and tell them never to return, because they'll forever smear your restaurant to their friends.

But if we won the lottery, we wouldn't care whether the restaurant succeeded or failed, and would have absolutely no problem throwing these people out by the seat of their Sunday best pants and throwing their food and miserable, snot-nosed hellion brats out with them.

[patgund.livejournal.com]

Oh, you mean like that inbred pack of polyester-clad hyenas group we saw at The Hat???

[dzayde.livejournal.com]

As a client, and a cranky person to begin with, I cannot tell you how many times I have told off people in the lines in front of me who do crap like that.
I am the person behind her telling her to go stuff her onions. I also tell people when they are being rude to service persons. It pisses me off and I excercise my right as a client to tell them off. I mean its not like I will get fired, I don't work there.
I think more people should tell off the obnoxious people at cash registers. It makes the poor persons day that is hainvg to deal with them.And it sometimes makes them leave in shame. Thats a happy day for me.

[jj-maccrimmon.livejournal.com]

Wow.. People like that are candidates for the door. "No shoes, No shirt, No Brains, NO Service!" I'm surprised they didn't kick her out or your fellow patrons didn't lynch her ('No officer, we don't know how she ended up in the dumpster, with her mouth packed full of french fries')...

[silkensteel.livejournal.com]

"We reserve the right to refuse service" is a very special phrase. Learn it, remember it, and use it wisely.

[patgund.livejournal.com]

Oh, if I had been the manager, I would have happly refunded her money

[ismarc.livejournal.com]

And they say murder is immoral...

[angelique69.livejournal.com]

It sure makes you wish for retroactive birth control in a lot of instances. Blessed Be, Angelique

[usqueba.livejournal.com]

(I worked fast food long ago).

We would get people coming in DEMANDING that the french fries be hotter. They could SEE that we took them out of the oil, put them in a bag and gave them to them all in the briefest possible time. I would tell them, "Do you have matches? Light them on fire. That's the only way you can get them any hotter" ::eyes rolling::

[loli-cat.livejournal.com]

Let's hope that when she gets there, it's very warm standing at the end of the long long unmoving line in HELL!!

[mordant.livejournal.com]

Can I post this across to customers_suck?

[patgund.livejournal.com]

Go right ahead!