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Ikea Japan instructed to modify product manuals after injury report

"The industry ministry has instructed Ikea Japan KK, the Japanese unit of Sweden’s furniture retail giant Ikea, to improve its product manuals after receiving a report that a customer was severely injured while assembling a chest of drawers, the ministry said Friday. The Economy, Trade and Industry Ministry has been informed that a man in his 60s from the city of Yotsukaido, Chiba Prefecture, was hit in the eye by a fragment from a cracked screw while assembling a unit of the company’s Mandal chest of drawers in July last year and has been suffering from visual impairment ever since.

Following the instruction, Ikea Japan compiled special assembly manuals written in Japanese, in addition to conventional manuals containing simple illustrations and brief instructions. ‘‘The explanations were not sufficient and we doubt that the accident resulted simply from carelessness on the user’s part,’’ said an official at the ministry’s office in charge of products accidents."

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